How long will the Jump Start Program be available?
The Jump Start Program will be available to eligible customers until December 31, 2020.
Can I add additional exhibits or services?
Yes, you can upgrade your account anytime to add more exhibits, extend your licensing period, or buy other Pass It Down services such as custom exhibit design, project management, and storytelling design.
Pass It Down works hand-in-hand with our clients to understand their needs and ensure success of digital projects.
What type of customer service is offered?
Our Jump Start Program includes our Simple Customer Service Tier which offers access to our Digital Help Center, Chat, and Email support.
What are the eligibility requirements?
To qualify for the Jump Start Program your organization must meet the following criteria:
* Total annual operating budget less than $750,000
* Non-profit status (e.g. 501(c)3) or a similar designation.
* The Museum is located in the United States